Chung Shing Taxi believes the way to grow the taxi industry and sustain its development hinges on enhancing taxi service quality and motivating taxi drivers to provide a high-quality service to passengers. To this end, we put emphasis on a driver’s conduct and provide guidance for drivers to deliver a high-quality service together. In order to motivate more people to join the industry, Chung Shing Taxi has rolled out different programmes and provides the latest industry updates and market news to support new drivers.
The first step to entering the taxi industry is to pass the taxi written test. Prospective taxi drivers are required to hold a driving licence for three years or more, and must pass the taxi written test which comprises three parts: Taxi Regulations, Location and Route Questions, and Road Users’ Code. Chung Shing Taxi’s one-hour test preparation session provides tips and guidance to help prospective drivers pass the written test.
Chung Shing Taxi provides six hours of training by an experienced instructor to equip new drivers with essential and practical knowledge and skills. Contents of the training include:
As a key member of the transportation sector and the frontline service industry in Hong Kong, Chung Shing Taxi provides regular training for all our drivers, new and old. Our training covers customer service skills and communication techniques.